FAQs

Safety on Isotope

Stay safe

If you don’t want a user to contact/view you anymore, simply Unmatch. Your profiles will not appear again on either end. To unmatch: Go to Messages, tap on the User, tap the three dots (…) in the top right-hand corner, and tap Unmatch.

To Report someone, go to Messages, tap on the User, tap on the three dots (…) in the top right-hand corner, and tap Report.

When you create your account, you will see a pop-up prompting you to take a         selfie for verification. If you choose “Not Now,” the app will prompt you to take a selfie each time you log in. To verify your identity, tap “Take a Selfie” and follow the instructions.

Selfie Verification is a quick and easy way to verify your profile, improving safety and security on Isotope. We recommend looking for identity verification on other users’ profiles as you navigate the app and decide who to engage with along the way.

Profile Verification is essential because it helps us create a safe, secure, authentic environment. With the added protection of Verification, our community can feel more confident and optimistic about their experience.